Shipping

How much does shipping cost?

The cost of shipping on orders over € 59, is free, we assume it.

For orders under 59€ the shipping cost is 3,9€ for any place located in Spain and Portugal, except in the Balearic Islands (5€) Canary Islands (8€ + customs service costs), Ceuta and Melilla (7,5€ + customs services T2LF).

Orders with a request for payment on delivery entail an extra cost of 3.5% of the total purchase, with a minimum charge of 2 € for the service. For orders over 250 euros, the costs are borne by us.

How long does shipping take?

Orders that enter the system from Sunday to Friday, before 14 hours, are served on the next day, ie 24 hours!

If the order is processed between 14.00 and 23.59, it will be picked up on the following working morning (except for public holidays or non-working days) and, consequently, it will take less than 48 hours.

Orders issued on Saturday afternoon or Sunday, will be prepared and shipped on Monday, so it will be very strange that an order takes more than 72 hours to be served, except incident with the courier company.

In addition, we offer the possibility of delivery before 10.00 the next day, for only 2 € more, provided that the order is issued before 14.00 the day before ;)

For all other orders, deliveries are made during business hours, from 9:00h to 19:00h,

The calendar on which we are governed is that of festivities in the province of Granada, as the platform operates logistically from here.

How can I check the status of my order?

In the order you will see a link through which you will have access to the status and traceability.

of the same.

What if I'm not home when the delivery guy comes?

At perfumeriavirtual.com, we recommend that you indicate the delivery address at your place of work, as there will probably be greater chances of successful delivery if you are not at home during business hours (9.00 a.m. to 7.00 p.m.). Predictably, your colleague, subordinate, boss, security guard, doorman or neighbor, may receive the package for you. so you can enjoy your purchase in the shortest time possible.  

In addition, our innovative SMS/e-mail alert system will allow you to change your address and/or opening hours, once the package has been delivered from the warehouse, in case your opening hours change.